Monitor

Monitor

 

Don’t get caught with non working components in your contact center. Components that fail affects the reliability and the redundancy in your contact center.

Monitor2

UCCTech is able to monitor your contact center solution end to end. We will monitor each device in your contact center and notify you when there is device failures.  UCCTech can also help you bring the replacement device back online. Once a month, we can run functionality tests to ensure that all components in your infrastructure is working.