Training

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UCCTech does customized training for your employees. This training is always designed to suit your environment and technical skill level. We have developed the following training technology

VIRTUAL CLASSROOM TECHNOLOGY

At UCCTech, we have developed online training systems that allow instructors to see what all the students are doing in the labs at the same time. This allows instructors to recognize when students are having trouble with a particular part of the class and provided 1 to 1 assistance when required. We believe that this type of online training is much more effective that classroom training, since in a normal classroom, the instructor cannot see what the students are doing in the labs and so is at a disadvantage to help the students.

INNOVATIVE LAB TRAINING SYSTEM

Our innovative virtual lab training system allows you to train from the comfort of your own home or office. Save money on flights, hotels and wasted travel time. Study from where you are most comfortable.

24 HOUR ONLINE LAB ACCESS

Our Labs are available online, 24 hours a day and 7 days a week. Once your class starts, labs are available to you until after the class is completed. You can do your labs at any time, after work, late night or whenever it is the most suitable time for you to complete them. Even if you do not complete labs and you need more time, labs are available after the class at a very cost effective rate.

EXPERIENCED INSTRUCTORS

Our Instructors have had over 10 years experience working in the industry. Our instructors are knowledgeable in the fields of Voice Communications, Networking, Contact Center and Data Centre. They have worked with the Cisco UCCE product over the last 10 years and have seen the product evolve and the feature sets expand. Our Instructors attend the Cisco UCCE Partner Summit every year so that they are up to date on the new features and architectural changes to the product that occur each year.
Our Instructors also attend Cisco Live every year to ensure that students receive the most current information on what is happening in the industry.

AVAILABLE INSTRUCTORS

If you are stuck on at some point in your labs, our instructors are an email or phone call away. They will help you through the sections that you need help with. Our instructors can log into your lab pod along with you and help you troubleshoot. They will ensure that you understand the concept