CXContract.com – CX Consulting
- Evaluate your existing implementation to determine feasibility of enhancements, increased revenue and better agent engagement
- Determine if you are able to use your existing license tier more effectively
- Propose the deployment of new features in accrodance with business objectives
- In-depth discovery workshops and solution mapping
- Build and implement multi year and quarter by quarter feature to provide enhancements
- Continuous improvement through life-cycle process
- Develop roadmaps aligned to Genesys feature release and business objectives
